Award Winning Veterinary Hospital That Guarantees Your Satisfaction…
Or You Don’t Pay!
see below for more details
Why Choose Us?
Award Winning Customer Service:
Shown below are some awards we have won for outstanding customer service. And here are a few words from one of our raving clients:
“Each time we come to your fantastic clinic I am reminded of how professional, compassionate and friendly everyone is. You guys are the best. I don’t know how you do it, but you do it 100% of the time.”
Nancy Slocum, Creve Coeur, Mo
Voted the Top Two Animal Hospitals in St. Charles County (out of 46 Hospitals) in 2009, 2010, 2011 and 2012 By the Citizens of St. Charles County*!
Winner of the Angie’s List Super Service Award in 2011
Open 7 Days a Week:
“Convenient hours to better serve you”
Compassionate Doctors and Staff That Will Treat You and Your Pet Like Family:
“Everyone there makes the time to answer all of our many questions and concerns. The staff is very compassionate and understanding. They treat us like family.”
Joan Hunt, Florissant, Mo
We are Privately, Family-Owned, NOT a National Corporate Chain:
Unlike large, nationally owned, corporate chains, our primary focus is customer service, not corporate profits.
“It was about 12 minutes past closing but I was greeted with a smile, and she took the time to let me make my purchase. Very nice and attentive ladies. If it were a chain store, they would not have bothered to open the door and welcome me in. It is warm service like that, which will keep me coming back.”
Jean Harper, O’Fallon, Mo
Unlike the large corporate-owned hospitals, we do not have high-priced executives running the show. And we pass this savings on to you
“We have been going to a different vet for 15 years with different pets – and we are now switching to you guys. Services are much more affordable and great customer service.”
Lisa Buckles, Lake St. Louis, Mo
Giving Back to the Community:
When you spend money at our hospitals, a portion of the money is used to save the lives of hundreds of homeless pets each year.
Gentle Doctor Animal Hospital
3079 Hwy K
O’Fallon, Mo 63368
Mon 8:00 am – 8:00 pm Tues 7:00 am– 8:00 pm
Wed 7:00 am– 8:00 pm Thurs 7:00 am– 8:00 pm
Fri 8:00 am– 6:00 pm Sat 8:00 am– 4:00 pm
Sun 10:00 am to 5:00 pm
“They donate their time to treat hundreds of injured and sick dogs and cats every year that would otherwise have to be euthanized. I do not know of any other animal hospital that is as dedicated to saving homeless pets as they are.”
Katie Willis, St. Charles County Humane Services
Going the Extra Step:
Our goal is not just to satisfy you but to go beyond your expectations.
“(The doctor) actually took our Pomeranian home with him for several days to administer medication and for observation. That’s above and beyond.”
Charles Dobbins, Chesterfield, Mo
Only the Best Doctors:
Our doctors require twice as much continuing education as required by state law ensuring that your pet will never be a victim of a lack of knowledge.
“(The doctor) gave my new pet a more thorough exam than any other of my pets have had in the past at other
Colleen Jones, O’Fallon, Mo
Never Pay an Exam Fee:
Purchase one of our membership plans and never pay an exam fee! Membership plans provide annual preventive veterinary care for a low monthly fee. And when your pet is sick, you will never pay an exam fee.
**100% Money Back Guarantee:
We are so confident you will be happy with our service that we back it up with a 100% Money Back Guarantee. If you are not 100% happy with our service, just tell us, and we will give you a 100% refund
*voted by the citizens of St Charles County in the annual Suburban Journal Reader’s Poll.